If you experience an issue when using CockroachDB, try these steps to resolve the problem:
- Check your logs for errors. Logs are generated on a per-node basis, so you must either identify the node where the issue occurred or collect the logs from all active nodes in your cluster. - Consult the list of common errors and solutions.
- If you are getting transaction retry errors, see client-side intervention and the Transaction Retry Error Reference.
 
- If the problem doesn't match a common error, try the following pages: - Troubleshoot Cluster Setup helps you start and scale your cluster.
- Troubleshoot Common Problems helps you handle errors and troubleshooting problems that may arise during application development.
- Troubleshoot Statement Behavior helps you with unexpected query results.
 
- If you are using Cockroach Cloud, see the errors and solutions in Troubleshoot CockroachDB Cloud. 
- Replication Reports let you query the status of your cluster's data replication, data placement, and zone constraint conformance. 
- If you cannot resolve the issue yourself, the following tools can help you move forward: - Support Resources identify ways you can get help with troubleshooting.
- File an Issue provides details on how to file an issue that you're unable to resolve.